Introduction
| Vision Statement | Policy Objectives
| Institutional Framework | E-Governance and Citizen Interface
IT based Human Resource Development | IT Industry and Infrastructure
| Action Plan with Milestones
E-GOVERNANCE & CITIZEN INTERFACE
Due to the undeveloped nature of Manipur State, the role of Government in the lives of the common man is extensive. The role of E-Governance and IT for the masses is therefore a key component in the IT Policy of Manipur.
Improving the
administrative processes
IT Budget
State-Wide Area Network
Departmental Local Area Networks
Digitisation of Public Domain
Information
Flagship/Proof-of-concept Applications
Transaction
automation and Information databanks
SMART Cards
Use of Manipuri
Management
Information System
Standardisation of
IT Infrastructure, data and applications
Use of e-mail,
bulletin boards and video conferencing
Use of GIS Technology
Development of Portal Website
Government Notices on Website
IT Literacy in Government
e-Citizen Interface
Delivery of Public Domain IT Services
Improving the administrative processes
The Government shall undertake major administrative reforms, redefining its role, and recasting the structure and functioning of its Administrative Departments to facilitate adaptation to IT. This exercise shall be carried out by removal of redundancies, resource optimisation and rationalisation of rules and procedures to bring about transparency in working and enhancing efficiency and productivity.
Each Department, Corporation etc. shall earmark 3% of its budget for IT applications. This budget shall be spent for complete transition to e-Governance by the year 2005. Individual organisation specific IT plans will be finalised by 31.3.2002. The allocated budget shall be spent on procurement of hardware, systems software, establishing IT centres, networking, web technology, development of applications software, training and technical consultancy, etc.
The State shall establish a backbone network Manipur State Wide Area Network (MANNET) for voice, data and video transmission and dissemination. The network shall be utilised for inter department connectivity, multi-user and multi-service facilities, video conferencing, file transfer facility, e-mail, on-line application processing, query and response etc. The MANNET shall enable better communication, information sharing, allowing officials to work together more effectively resulting in cohesive administration. Phased implementation of MANNET will cover strengthening the existing/ future intranets at State Secretariat, C.M.'s Secretariat, Government Departments in the State Capital and 9 Districts Head Quarters with existing NIC/DoT infrastructure. The second phase shall extend MANNET to all intra District networks and integrate the Sub-Divisions and Block Head Quarters. Private sector will be encouraged to participate in developing this network.
The MANNET shall be a secure Network for the State and will be through VSAT/Leased lines/ dedicated Optical Fibre Cables/ Radio Frequency Links. It will feature
Departmental Local Area Networks
The State Government Departments shall establish departmental Local Area Networks/ Intranets.
Digitisation of Public Domain Information
All public domain information like Official Gazette Notifications, Acts, Rules, Regulations, Circulars, Policies and programme documents would be digitised and made available for electronic access on the Internet as well as in the form of CD-media. This process shall be introduced by the year 2002.
Flagship/Proof-of-concept Applications
Flagship applications will be developed as proof-of-concept applications for demonstration and building confidence in other Departments. The applications shall be finalised by the High Powered IT Committee. These could be started in Taxation, Treasury and Transport sectors.
Transaction automation and Information databanks
IT application in (a) Transaction automation and (b) Creation of Information databanks will be mandatory for all Departments, Corporations etc. to achieve accountability and efficiency in administration. This process will be completed by the year 2003. The different phases of Transaction automation for Revenue Generating Departments shall be:
The Government shall consider issue of Electronic SMART Cards to citizens with multi-functions that enable citizens to interact with services, make payments and serve as ration card, driving licence and identity card etc. This shall be introduced on pilot basis in association with the private sector by the year 2003.
The State Government shall promote use of Manipuri in Information Technology to increase the outreach to the common man. For this purpose specific initiative will be taken for use of Manipuri in Computers and developing Web Applications.
An efficient Department-specific IT based Decision Support System/ Management Information System shall be evolved. Abstract on all developmental parameters, revenue collections, agricultural inputs, irrigation facilities, power generation and distribution, social infrastructure etc. will be integrated in this system. Wherever citizen interface is involved, Web enabled applications will be developed. This initiative shall be supported by the Department of Information Technology. Development of this system shall be completed by the year 2003.
Standardisation of IT Infrastructure, data and applications
It shall be mandatory for all Departments and Corporations to procure hardware, software, networking equipment etc. according to specifications and standardisation laid down by the IT Department. Standardisation of data shall also be carried out by organisations to the feasible extent. These steps shall enable integration of resources into the State Intranet, creation of centralised data warehouses and compatibility on all systems which will reduce future costs of IT applications.
Use of e-mail, bulletin boards and video conferencing
Internal communication will be improved by increasing use of e-mail, bulletin boards and video-conferencing in the government. Routine circulars, meeting notices, and minutes will be communicated through e-mail. Video-conferencing will be used particularly with the District Offices.
GIS shall be extensively used in integrating, analysing and visualising different types of data for spatial planning, environmental protection, utility management, traffic regulation etc. Digitised maps of Manipur already available with the Departments, Manipur University etc. will be utilised for providing GIS based services. Augmentation of digitised base maps shall be made as and when required.
A Portal website of the State would be set up by the IT Department which will interconnect the website of every Department and organisation who in turn shall develop their own websites. The portal site developed by the IT Department shall be updated dynamically.
All Government tenders, employment news, public domain information and notices issued by Government for general public shall compulsorily be published on the Government website.
The Government shall implement an IT Literacy Plan for its employees to achieve 100% IT literacy in the Government by 2005. IT literacy will have a minimum level of defined proficiency which will include word processing, e-mail, data entry etc. Suitable incentive/disincentives shall be announced to achieve the desired level of proficiency. For all new employees, appropriate level of computer literacy shall be made an essential requirement in the recruitment rules. This initiative will be supported by IT Department and NIC. Use of e-mail, internet and computers in general shall be maximised.
Public Information and Facilitation Counters in Government offices shall be set up so that public domain information is available without any delay and also for e-mail access into grievance and suggestion databases for citizens.
Delivery of Public Domain IT Services
The State Government shall establish electronic delivery of services in the public domain in its departments, and make available these services on transaction fee basis to be charged from the users. Quality assurance for such delivery shall follow well laid out norms.
Introduction
| Vision Statement | Policy Objectives
| Institutional Framework | E-Governance and Citizen Interface
IT based Human Resource Development | IT Industry and Infrastructure
| Action Plan with Milestones